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Team building: is it all about the wins and losses?

Scouring through the internet earlier this year I finally came upon a corporate touch footy competition for Sefiani to compete in. As my colleagues will attest, I’m a keen rugby league fan and can’t...

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Get organised and increase your productivity

I’m an order enthusiast. I’m an avid list writer. I plan everything. And if something appears to be lacking structure, I implement it. I promise you I’m perfectly normal though…  Just organised. Prior...

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Good Guys on Facebook: why social media guidelines work

You may recently have heard about yet another example of social media striking fear into the hearts of corporate risk, HR and marketing divisions.  Good Guys is the most recent brand to be in the...

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Issues don’t have to start online to go viral: #GASPFail

This scenario is not unique.  One of (no doubt) many examples of poor customer service around the world each day, but this time something’s grabbed and the world is listening. Glad it’s not your brand?...

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